Immunization Query Response Workflow Functionalities Catalog

The IIP Multiple Match Query Workgroup was guided by the IIP Executive Committee with additional support from the IIP Technical Council. The primary goal of this workgroup was to assess the current state and gain agreement on recommendations to improve the way in which inexact patient matches from a query to an IIS are handled among clinicians and clinical software systems (e.g., EHRs, pharmacies, etc.). This document will not specifically cover IIS to IIS query-response as it does not involve a provider-initiated query.

The following document identifies the potential query outcomes a provider may be faced with and the actions they may need to take for each situation. The IIP Multiple Match Query Workgroup in collaboration with the American Immunization Registry Association (AIRA), Healthcare Information and Management Systems Society (HIMSS), Centers for Disease Control and Prevention (CDC) and Drummond Group developed a catalog of functionalities that both EHRs and IIS could support to guide healthcare organizations to actions that lead to the best possible patient care. For the purposes of this catalog “healthcare staff” will be used to represent team members with specific roles and responsibilities within the various scenarios presented. These roles include but are not limited to front desk/registration, HIM administrator, operations/product manager, MA, RN, MD, NP, PA, etc.).

The Multiple Match Query Workgroup represents individuals from EHR vendors/developers, IIS and IIS vendors. Due to the makeup of the workgroup, certain perspectives (e.g., health information exchange, school health, etc.) were not captured within this document; however these perspectives are important and will be discussed further in the “Future Work and Considerations” section of the catalog.